Management Services

We provide these services in co-operation with our partner network. For more information, please contact us via below form.
 

PROCESS CONSULTING

We help our clients to develop IT approaches and methods by applying industry’s best practices such as ITIL, PRINCE2 and AGILE. Process Consulting also includes the utilization of IT service management methods in other service management processes, such as HR and real estate management processes. The assignments include, among others, the following types of projects:

  • Mapping project of process’ bottlenecks
  • Determination of the scorecard for the application management unit
  • Determination of human resources management services and operating models utilizing the ITIL framework
  • We provide support for the daily management of processes, for example management of Problem Management process.

 

 

STRATEGIC SERVICES

We help our clients to develop and implement their service management strategy. The assignments include the following types of projects:

  • Determination and implementation of the service portfolio
  • Service Management Architecture Configuration
 

For more information –┬ácontact us

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